OEM (Original Equipment Manufacturer) refers to the manufacturer of an item or s product. GeM offer an extra panel (option) only for OEM to manage his resellers on the GeM Portal itself. This option is called as OEM Panel.

The OEM Panel on the GeM portal is a specialized platform that enables manufacturers to sell directly to Government Agencies. This platform ensures that the products offered comply with Government policies, promoting a transparent and efficient procurement process. By facilitating direct connections with manufacturers, the panel not only assures product authenticity and quality but also fosters cost savings by avoiding unauthorized sellers and counterfeit products.

• 1. For Q2 category products: OEMs can upload authorization codes for their products. These codes can be used by resellers on their (reseller panel) to get authorized on GeM. OEMs can also process price change requests raised by resellers.
• 2. For Q3 category products: Original equipment manufacturers can approve or reject catalogues uploaded by any reseller on the GeM portal. OEM can also support or leave a reseller and authorization code uploaded by resellers.
• 3. For Q4 category products: OEMs can approve or reject catalogues uploaded by any reseller for such quadrant categories.

Note: Q1 category products are exempted from this because resellers cannot participate in the quadrant 1 category.

• The resellers of Q3 & Q4 products can upload new catalogue approval requests to their respective OEM vendors. OEMs have up to 72 hours to either approve or reject the request.
• This has to be with the reasons recorded in the catalogue management system, and resellers have the right to represent the OEM directly against rejection.
• If the OEM vendor does not act on the reseller's request within 72 hours, then the OEMs own products uploading process will be kept on hold until all the pending requests are eliminated within the next 72 hours.