The Government e-Marketplace (GeM) is an online platform established by the Government of India for the procurement of goods and services by government departments, organizations, and public sector undertakings. Buyer support on GeM ensures that government buyers can make seamless purchases, receive help with transactions, and follow policies related to procurement.

Through this portal the buyer can search, compare and then select the one. He can use filters by adding the specifications, quantities and other details of the required product. The sellers can list their products according to the requirement of the government. The prices can be changed according to the changing needs and conditions of the market. Seller can keep a check on the supplies, payments as well as availability of the products. The sellers can also do bidding regarding the products through this portal.

Main 3 Process required in GeM Buyer Supports:

• L1/Comparison
• Tender Publish
• GeM Buyer Profile Creation

L1 means Lowest One. GeM was built to make public procurement more transparent and efficient. Any order through Bid/RA or L1 purchase can only be placed with the seller who has quoted Lowest Rate except any seller having preference.

The buyer can directly purchase goods or services up to Rs 25000. However, for orders valued between Rs 25000 and Rs 500000, the buyer must compare three different OEMs or service providers. These providers must meet the requirements for quality, quantity, specifications, and delivery period.

Steps for L1 Comparison:

• Login and go to the marketplace
• Find the category
• Choosing the right filter

Tenders are published on the Government e-Marketplace (GeM) portal, which is an online platform for government departments, PSUs, and organizations to buy goods and services. Tenders on GeM include railway tenders and tenders from CPPP.

Here are some things to know about tenders on GeM:

• Registration: While it's not mandatory to register on GeM to view tenders, it's recommended to do so. Registration allows users to receive notifications and alerts on new tenders, and to find relevant tenders more easily.
• Tender submission: Sellers and suppliers must be registered on GeM to bid or sell on the platform.
• Tender document: The tender document includes general terms and conditions, instructions to bidders, and other terms and conditions.
• Tender submission process: Sellers must submit documents as per the section given on the GeM portal. Repeated or unnecessary documents may lead to rejection in the technical stage.
• Tender search: It can take up to 15 minutes for newly published bids or modifications to appear in search results.

• Go to gem.gov.in and click on Sign Up
• Select Buyers from the drop-down menu
• Read and accept the terms and conditions
• Enter your Aadhaar number and mobile number linked to it
• Enter the OTP received to verify your Aadhaar
• Create a user ID and password
• Fill in your organization's address
• Select a payment method
• Fill in the details of the verifying authority